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Returns & Exchange
– BLAQMAGIK LVRS operates based on high trust between us and our customers.
– All items purchased on BLAQMAGIK LVRS are non-exchangeable and non returnable.
– We currently do not accept any form of exchange and returns, unless at an event, it is a fault at our own part. In such circumstances, we will pay for all postage incurred. If you have received a wrong or faulty order, please contact us at firstname.lastname@example.org
– BLAQMAGIK LVRS will ensure that correct items are mailed out.
– BLAQMAGIK LVRS products will be carefully inspected to ensure quality before mailing out.
– SALE items are strictly non-exchangeable and non refundable.
– We apologize in advance that we will not be able to provide any exchange or refund under any other circumstance including the following conditions:
1. Size does not fit
2. Change of mind
3. Damage of item due to own negligence
4. Incomplete / incorrect addresses given by customer.
Use the Return & Exchange Form to submit a exchange/return request.
Please try to provide as much details and a clear photo of the defect.
In the event that we request for the item to be mailed back, this does not constitute an agreement to the refund/exchange request. The item has to be further evaluated by BLAQMAGIK LVRS with reference to the conditions above.
Exchange Is Only Allowed If:
– Wrong order is received.
– Defective items.
Please take note that EXCHANGES are inspected upon receipt/invoice and will only be made once customer has mailed back the item(s) in good condition.
– Merchandise must be unworn, unwashed and altered.
– Merchandise must have all originals tags attached and in original packaging.
– Items with fragrances, snags, rips, make-up stains, odors (i.e. cigarette smoke) or other damages will result in the item being returned to you.
All exchanges should be done WITHIN 14 Working Days. Should it exceed the stated working days, no exchange will be accepted.
Hair accessories, underwear and bodysuits cannot be exchanged.
Return & Refund Is Only Allowed If:
In the unlikely event that there is a defect in your item, email us at email@example.com on the day right after you receive your items (for justification) by submitting the ‘Return & Exchange Form’ below
Merchandise is SOLD OUT / Shortage of stock
We will contact you immediately for refund if there shall be any error caused by technical inventory problems.
– Returns for refund will only be accepted within 5 days of the customer receiving the product.
– Strictly no refunds will be issued after 5 days of receiving the products.
– Cash refund is only applicable for shortage of stock.
Refunds will be processed within approximately 7 business days after we receive your return.
Original shipping charges are non-refundable.