Shipping & Delivery

MALAYSIA (LOCAL) SHIPPING
FREE MALAYSIA SHIPPING ON LOCAL ORDERS RM70+

We provide free delivery via Poslaju service for orders above RM70 throughout Peninsular Malaysia, Sarawak & Sabah.
A flat rate of RM7 will be charge for orders below RM70.
Order to be received within 2 – 5 business days*.

All orders will be packed and delivered within 24 hours. Please note that orders made on Saturday, Sunday and/ or public holidays will be shipped out on the next business day. Estimated arrival time is to be used as a guide only. Please note that tracking number will be provided and signature is required upon delivery by the carriers.

Parcel Delivery

  • We aim to deliver all local Malaysia orders the next day or day (1-2days after upon payment received. However, sometimes festival periods or other busy periods, deliveries may take longer.
  • Delivery is only available from Monday to Thursday (before 2pm) excluding public holidays. Please note Saturday and Sunday are not classed as working days.
  • We will inform you incase there’s any delay on the delivery of items.
  • Bear in mind that the last collection of parcels are at 3.30pm and any parcels sent after 3.30pm will be delayed 2 days. (Example: Parcel is sent to the post office at 4pm on Monday, it will be treated as a Tuesday Postings are done before 12pm to avoid packages being delayed (both Poslaju and Pos Express)
  • Please do not bank in on Monday at 6pm and demand that your items must reach you on Tuesday.
  • Please be patient while waiting for your items to arrive.
  • Once we have posted your item, we will send you a tracking number by email or you can visit track & trace to get the number, by then you can keep track with your item from http://www.pos.com.my
  • For local express orders, a standard three (3) working days will be taken for your purchase to reach you.( If you have not received your item within 5 working days, please track your parcel with the tracking number given.)
  • For International deliveries, depending on your country of delivery, your order may take five (5) to fourteen (14) working days to reach you.
  • Please allow 2 to 3 weeks to receive your item.
  • If items do not get to you within 2 working days for Peninsular Malaysia or 4 working days for Sabah & Sarawak, kindly contact us for assistance. As for later than that, please bear with Poslaju/Pos Malaysia for late delivery due to special circumstances..
  • We will not responsible for any damage caused during shipping / post delivery / lost, but we will try our best make sure that your item has been packed safely to avoid damage.

Please note:

We make an effort to check and make sure that your item is in good condition before we pack & deliver. After which, we will not be liable for any loss or damage caused during delivery of goods.